The book contains theoretical knowledge in such IT areas as enterprise architecture, information security, service management, project management, and business process management. It describes the models and approaches to assess the cost of ownership and organizational aspects of IT. The book will be a good asset for IT managers and heads of IT units. The material is presented in a logical order for the methodical study of all aspects of IT operations, as well as using it as a handbook.
Книга публикуется в авторской орфографии и пунктуации